IMPORTANT, please fill the questions
We assume you are using Bitnami to deploy your application.
Which version of the application are you using?:Ubuntu 14.04.5, Bitnami WordPress 4.7.4-0
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX): AWS
Have you installed any plugin or modified any configuration file?: No
Describe here your question/suggestion/issue (expected and actual results): Hello,I have a website www.example.com. However when I type in www.example.com it automatically changes to example.com (it removes the www prefix) I want that if you type in example.com it appears like this: www.example.com , and if you type in www.example.com it should stay like this.Any solution? thanks!
Steps to reproduce the issue (if relevant):
Copy the apache log (if relevant):
FIXED THE ISSUE!
Was my mistake, I had set the WordPress Address (URL) and Site Address (URL) to example.com , I changed it to www.example.com.
We are glad that you were able to fix the issue.
If you have any other question and you think we can help, please don’t hesitate to ask.
Best regards,Silvio Fernández