Keywords: SugarCRM - 1&1 - Technical issue - Other
I am working for a client on the customization of their CRM on a 1and1 Cloud server.
There is currently a problem on the Emails module, it is impossible to use the email templates, we get this error every time :
ERROR CONNECTING to: ./index.php?entryPoint=json_server, ERROR:SyntaxError: Unexpected token B in JSON at position 0
After checking several forums with people having the same problem, I realized they were all using the wrong PHP version to run SugarCRM 6.5.
The stack provided by Bitnami uses PHP 5.6, this PHP version is not tested nor recommanded for PHP 6.5 as listed here :
Now I am in a difficult situation where my client cannot use their email templates anymore and changing the PHP version by myself, I have simply no idea how to do it.
This is clearly a misconfiguration from Bitnami, is it possible to correct the stack?