WordPress: Update failed: Download failed. Destination directory for file streaming does not exist or is not writable

cbcjock1 2020-12-13 16:26:26 UTC #1

Keywords: LAMP/MAMP/WAMP - AWS - Technical issue - Permissions
bnsupport ID: bbcfda25-59c8-6ae4-c893-b0c93f1de6ae
Description:
We're using WordPress multisite on a LAMP (PHP 7) Certified by Bitnami 7.4.7 system on AWS Lightning. We moved the files direcly from older server and when we are updating WordPress plugins, we get this error:

Update failed: Download failed. Destination directory for file streaming does not exist or is not writable.

We've tried a number of combinations for chown etc but it doesn't solve the error.

Is there a way to bring htdocs, and all the WordPress files/folders back to the correct permissions and owners?

Bitnamic Support Tool Code: bbcfda25-59c8-6ae4-c893-b0c93f1de6ae

cbcjock1 2020-12-14 09:00:34 UTC #2

Minor update, this was being caused by the definition of WP_TEMP_DIR in the wp-config.php file.

When WordPress does a plugin update, it needs a temporary location to store the files as they are downloaded. When we moved the files, this constant pointed to a non-existent location.

You can remove the constant (If it's there) or set a new one e.g.

define('WP_TEMP_DIR', '/opt/bitnami/apache/htdocs/wp-content/temp');

Just make sure to update the owner and permissions for that directory.

jcarmona 2020-12-14 09:45:29 UTC #3

Hi @cbcjock1

Thanks for using Bitnami LAMP! Also, thanks for the update!

Were you finally able to solve your problem?

Best regards,
Jose Antonio Carmona

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cbcjock1 2020-12-14 09:56:27 UTC #4

It looks good for now, the main issue seemed to be us overlooking the WP_TEMP_DIR constant.

Thank you for the reply!

jcarmona 2020-12-14 10:41:19 UTC #5

I am glad you were able to solve your problem!

I am marking this thread as solved and proceeding to close it. Do not hesitate to reach out to us again if you need any further help

Best regards,
Jose Antonio Carmona

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system 2020-12-28 10:41:20 UTC #6

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