Wordpress Multisite EC2 can't view or log-in

daryl.martens 2018-03-19 23:24:09 UTC #1

Keywords: WordPress Multisite - Amazon Web Services - Technical issue - Other
Description:
I have a Wordpress multisite Bitnami EC2 Instance.
Everything was going great and then I was importing a 6th site and now I can't log in. Cant do anything and I get the message.
My ip I'm trying to access is 34.202.237.155
And I'm getting the message. This site can’t be reached 107.21.17.204.xip.io took too long to respond.
It seems like the public ip is routing to the private ip?
This is the url after the can't log in message
http://107.21.17.204.xip.io/wp-signup.php?new=34.202.237.155.xip.io

I've been reading all the fourms / posts for 8 hours and can't seem to find the answer.
Any idea? Anyone?

jsalmeron 2018-03-20 09:25:26 UTC #2

Hi,

You said that you were importing sites, could this 107.21.17.204 be the IP address of where the original site was? First, make a backup of the instance and then try executing this command (https://docs.bitnami.com/aws/apps/wordpress-multisite/#how-to-configure-the-domain-for-the-wordpress-multisite-main-blog):

sudo ./bnconfig --machine_hostname 34.202.237.155.xip.io

If this does not work, and you still get the error, you may have to enter the database (using phpmyadmin: https://docs.bitnami.com/aws/apps/wordpress/#how-to-access-phpmyadmin or similar) and enter the wp_site table: https://deliciousbrains.com/wordpress-multisite-database-tour/#wp_site

There, you could try to manually edit the domain.

Hope it helps.

Best regards,

Javier J. Salmerón

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daryl.martens 2018-03-20 21:53:21 UTC #3

107.21.17.204 is the private ip address

I'm going to try using phpmyadmin I'll let you know how it goes.

Daryl

jsalmeron 2018-03-21 10:01:04 UTC #4

Hi,

Great, let us know your findings.

Best regards,

Javier J. Salmerón

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system 2018-04-04 10:01:15 UTC #5

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