Keywords: WordPress - Google Cloud Platform - Technical issue - Services (Apache, MariaDB, MySQL…)
bndiagnostic ID: 295eae59-7e6f-547e-99b2-f9eebe23965e
? Processes: Found possible issues ? Apache: Found possible issues ? Resources: Found possible issues https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/
bndiagnostic failure reason: I do not know how to perform the changes explained in the documentation
Hello, I was updating a plugin on my WordPress site and received an email from JetPack saying that my site is down. Since then, I am receiving the error message “Error Establishing Database Connection; Error 3306” and have not been able to get into the site.
Here are some things I have tried:
Repair WordPress database by adding the ‘define(‘WP_ALLOW_REPAIR’, true);’ to the wp-config.php by FTP using FileZilla. However, I could not access the file due to some permission errors. Then, I successfully accessed and modified the file and added the line by SSH through GCP, but this did not change the error message when I went to http://www.yoursite.com/wp-admin/maint/repair.php. (With yoursite changed to my site name). I have removed the line of code and reverted it to how it was originally.
Tried accessing the phpMyAdmin to see if the error was the connection with MySQL. After accessing the phpMyAdmin and entering the correct credentials, I received the error message “mysqli::real_connect(): (HY000/2002): Connection refused”.
As additional background, the site has gone down a few times previously for 1-2hrs when I’ve updated plugins (the plugins update successfully).