WordPress 504 Gateway Timeout after a few minutes

Keywords: WordPress - AWS - Technical issue - Other
bnsupport ID: ba0ef09a-046e-46fd-0eb9-23ea45eff6f7
Description:
The WordPress site can’t be reached due to a 504. I can redeploy the stack and site is up for a few minutes but then the 504 appears.

Thanks for your help,

Jeff

Hi @JeffBentivoglio,

the Bitnami support tool didn’t obtain the information of the Apache’s error log. Can you run this command to obtain that info?

sudo tail -n 50 /opt/bitnami/apache/logs/error_log

Thanks, I found out it was the backup plugin that caused the site to go offline.

Hello @JeffBentivoglio,

I’m glad you were able to solve this issue! As this one has been solved, I’ll be closing the case. Please feel free to open a new thread if you encounter other problems with your instance.

Regards,
Francisco de Paz