Wkhtmltopdf installation error in last Ova of Odoo

ecointegrador 2019-09-07 17:51:20 UTC #1

Keywords: Odoo - Virtual Machines - Technical issue - Other
Description:
Error in fontconfig installation.

Failed to install the Wkhtmltopdf extension on newly deployed Odoo Stack on Azure

ecointegrador 2019-09-07 17:52:27 UTC #2

Setting up fontconfig-config (2.11.0-6.7) ...
debconf: unable to initialize frontend: Dialog
debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
debconf: falling back to frontend: Readline
Setting up libfontconfig1:amd64 (2.11.0-6.7+b1) ...
Setting up fontconfig (2.11.0-6.7+b1) ...
Regenerating fonts cache... failed.
See /var/log/fontconfig.log for more information.
dpkg: error processing package fontconfig (--configure):
subprocess installed post-installation script returned error exit status 1
Processing triggers for libc-bin (2.24-11+deb9u4) ...
Errors were encountered while processing:
fontconfig
E: Sub-process /usr/bin/dpkg returned an error code (1)

michiel 2019-09-09 07:45:11 UTC #3

Hi @ecointegrador,

Does this error happen during the first boot of the latest Odoo OVA image?

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ecointegrador 2019-09-09 12:33:07 UTC #4

No, When launch this command:

sudo apt-get install zlib1g fontconfig libxrender1 libfreetype6 libxext6 libx11-6

All issues are whith fontconfig

michiel 2019-09-10 08:50:16 UTC #5

Hi @ecointegrador,

The following guide explains How to install wkhtmltopdf for Bitnami Odoo.

Please, click on if you think my answer was helpful

ecointegrador 2019-09-10 10:54:33 UTC #6

Hi Michiel,

I know the process and this is the process I Follow in all my installations, Thas's the reason I wrote because in this last Ova, appear this issue I don't have in other ova before ( I don't test in all vesions) but the version 2019 06-1 don't have this issue. Best regards.

michiel 2019-09-11 10:01:24 UTC #7

Hi @ecointegrador,

I've reproduced the issue. I'm forwarding the issue to another team, they will update the topic or request additional information.

Please, click on if you think my answer was helpful

ecointegrador 2019-09-11 17:22:47 UTC #8

Thanks for your support Michiel.

Best regards.

amoreno 2019-09-17 13:56:45 UTC #9

Hi, @ecointegrador.

Just to give you an update: we are still investigating this issue and we don't have a solution for it yet. Sorry for the inconvenience.

Regards,
Alejandro

amoreno 2019-09-20 15:27:23 UTC #10

Hi, @ecointegrador.

After some investigation, this seems to be caused by some conflicts with the fontconfig shipped in the VM. We are still investigating the root cause of the issue.

In the meantime, can you try this workaround? Just make a backup of the Bitnami fontconfig binaries and then install fontconfig through apt. You can make the backup running this command:

$ find /opt/bitnami/common/bin -name fc-* | sudo xargs -I {} mv {} {}.bak

Let me know how it goes.

Regards,
Alejandro

Odoo 13 Bitnami wkhtmltopdf problem

thonium 2020-01-07 16:10:41 UTC #11

Hi @amoreno,

I tried your solution and now installing works fine (thank you!)
but now i get an error trying to produce a pdf Odoo:

Wkhtmltopdf failed (error code: -6). Message: b'The switch --header-spacing, is not support using unpatched qt, and will be ignored.The switch --header-html, is not support using unpatched qt, and will be ignored.The switch --footer-html, is not support using unpatched qt, and will be ignored.QXcbConnection: Could not connect to display \n'

im on Odoo 12.0-20190918 with Ubuntu 16.04.6 LTS

Kind regards
Anthony

amoreno 2020-01-08 08:53:07 UTC #12

Hi, @thonium.

Could you please open a new thread for your issue? There's a template you have to complete when creating an issue and that would help us to investigate your issue.

Regards,
Alejandro

ecointegrador 2020-01-15 09:37:48 UTC #13

Hi Alejandro,
I apply your solution and with it I can resolve by the moment the issue.
Please keep inform if you found other solution.
Thanks in advanced for your help.

amoreno 2020-01-17 08:58:48 UTC #15

Glad to help, @ecointegrador!

system 2020-01-31 08:58:55 UTC #16

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