I'm using Windows 10 and Virtual Box. I do not have any other Bitnami VMs. I created the VM following the steps outlined on your website.
I downloaded the file from here:
And then imported it and Virtual Box created the VM.
It did not work after doing so. I tried many things like restarting, etc, from these tips:
I then installed your support tool and sent you the details.
So if there are problems in the initialization, then there are problems in the OVA. Seem like it needs to be rebuilt, versus me doing work on my end to fix it internally. But regardless, I'd love a solution.