We're sorry, but something went wrong - REDMINE

Keywords: Redmine - AWS - Technical issue - Other
bnsupport ID: 7acaeb95-c43e-9f5f-e05c-76a361ecbf6d
I configured SES Email Config in Redmine config file & restart redmine. After the same, redmine is not starting & showing an error message "We’re sorry, but something went wrong.

Hello @arjunkaimattathil,

There seems to be a syntax error in one of the .yml files in /opt/bitnami/apps/redmine/htdocs:

[ E 2021-04-11 18:33:25.7222 7338/Tf age/Cor/App/Implementation.cpp:221 ]: Could not spawn process for application /opt/bitnami/apps/redmine/htdocs/: The application encountered the following error: (<unknown>): could not find expected ':' while scanning a simple key at line 21 column 7 (Psych::SyntaxError)
  Error ID: 2627a3a0
  Error details saved to: /tmp/passenger-error-43VOiB.html

Could you check your .yml files and look for a missing :? You can also look into /tmp/passenger-error-43VOiB.html and see whether those error logs give more information about the affected file.

Francisco de Paz

Thanks @fdepaz.
The issue is solved. I think it was caused because I used " instead ’ in XML file.

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