Keywords: WordPress - AWS - Technical issue - Other
bnsupport ID: ee1a8da8-8aa0-0df6-64b2-c847637c0b4d
The diagnostic tool couldn't find any issues.
bndiagnostic failure reason: The tool could not find any issue
My website, ty.ie, has been down for the past few weeks now and I’ve been trying to diagnose the issue but to no avail. Initially I thought I needed to upgrade the instance type, which I did and this solved the Resources issue, but still the website won’t load. I’ve tried disabling plugins and themes, adding storage to the drive, rebooting server, fixing ports access and running the diagnostic tools but nothing is working. I’m not sure what the problem is and would really appreciate some help. Thanks.