Website will not load and this happens intermittently

Keywords: WordPress - AWS - Technical issue - Other

bnsupport ID: b2107f7f-441e-1eb0-5b4e-9e503f74aeb8

bndiagnostic output:

? Apache: Found possible issues
? Resources: Found possible issues
? Php: Found possible issues

bndiagnostic failure reason: I do not know how to perform the changes explained in the documentation

Website goes down every 3 weeks or so. Normally restarting the instance fixes it until the next time it happens. However yesterday the site went down and restarting the instance is not helping, and the site continuing to be inaccessible.


I can see you have several IPs with many requests to your server, can you check if there is a bot or an attacker that is requesting your site continuously?

Check performance issues: Count number of requests for the 10 most active IP addresses in the last 100.000 requests
Running: tail -n 100000 access_log | awk '{print $1}' | sort | uniq -c | sort -nr | head -n 10 | awk '{print $1}'
In: /opt/bitnami/apache2/logs/



Happy to help!

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