Keywords: Redmine - AWS - Technical issue - Other
bnsupport ID: 054acc38-4075-959f-b86d-dab30124be9e
Sorry if this is a dupe. I got distracted and my initial post was automatically closed.
I made some changes to the /opt/bitnami/apache2/conf/bitnami/bitnami.conf (was adding a rule to force https). Once added, I ran the apache restart script sudo /opt/bitnami/ctlscript.sh restart apachewhich executed without errors. Now, when I access my application, I get the following error:
We're sorry, but something went wrong.
The issue has been logged for investigation. Please try again later.
Web application could not be started
Web application could not be started by the Phusion Passenger application server.
Please read the Passenger log file (search for the Error ID) to find the details of the error.
You can also get a detailed report to appear directly on this page, but for security reasons it is only provided if Phusion Passenger is run with environment set to development and/or with the friendly error pages option set to on.
I restored the .conf file to the original file I modified, then restarted apache again, but the application continues to throw the above error. I've tried restarting all services, and when I run sudo /opt/bitnami/ctlscript.sh status all services are running.
I'm not sure what I've done wrong here. Any ideas? Has anyone encountered anything similar? Any assistance trouble shooting this would be much appreciated.
Bitnami support ID has been included as well.