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Which version of the application are you using?:edX
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Have you installed any plugin or modified any configuration file?: NO
Describe here your question/suggestion/issue (expected and actual results): I have added a user to the edX Studio which works ok, but the user should get a confirmation email before signing in.
I am also supposed to change the user from firstname.lastname@example.org to my own user name, the above steps mean that I can't do this.
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So after searching, i guess I have to set the mail settings myself (kind of obvious i think)I followed this document and set up a gmail account hoping that it would work, unfortunately it didn't solve my problem, still no emails going through
Anyone got any ideas
This is the document that I followed
I saw one error in my configuration that was causing an issue, but corrected it and still no emails
I have grepped the log files for the email that should be sent to and there are now no errors in the log file and still no email going through
anyone got ideas
Thank you for using Bitnami. In case you use a Gmail account to send the emails, did you check our troubleshooting section of Gmail?
If you continue running into issues, we suggest you try a different mail provider. This guide explains how to configure them.
Simple problem after allFirewall blocking the port.Opened port 587 and all is ok, almost
This will only work internally.Is there another port that needs opening so that anyone can access
Could you elaborate on this? Why do you say it only works internally? Port 587 is the only port needed for outbound connections to the SMTP server. What do you mean with "so that anyone can access"?
Thank you for your kind cooperation.
Best regards,Alvaro Recio
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Sorry my apologies, the SMTP works without issue i believe.
It is the whole site that has the access problem
I can access the sites url from our internal network, but not outside.As usual I guess our network firewall probably blocks everything by default. I probably need to get some port opened so that external users can access the siteAm I correct?
You're right. By default, you would need ports 80 and 443 to be open to connect via HTTP and HTTPS, respectively. For Open edX, you also need port 18010 to be open.
Hope it helps.