Upon updating Bitnami (Google Cloud Platorm) for SSL Cert obtain HTTP 500 error. unable to access website / wordpress

Keywords: WordPress + NGINX + SSL - Google Cloud Platform - Technical issue - Secure Connections (SSL/HTTPS)
Description:
trying to renew my SSL certificate via bitnami however,

-encountered an error 500 upon accessing my domain
-SSL certificate failed to renew

  • unable to access my wp-admin wordpress website

please help me

Hello @artsignsolution,

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

Please note that you need to paste the code ID that is shown at the end.

tengo este mismo problema estuve configurando mi wordpress en bitnami pero ahora no puedo acceder:
fc61111c-e6da-90e0-60de-38e31c5c5468

alguien me ayude por favor
mi correo es martin_yjp@hotmail.com

Hello @martin_yjp,

We will help you in the new case you opened.

Regards