Unable to update WordPress plugins without permission issues

Keywords: WordPress + NGINX + SSL - AWS - Technical issue - Permissions

bndiagnostic ID: 09f66d48-e042-4936-cfb7-041b327e3745

bndiagnostic output:

? Apache: Found possible issues
? Wordpress: Found possible issues
? Resources: Found possible issues

bndiagnostic failure reason: The tool could not find any issue

Hi there

Have been searching through forum posts and trying various solutions for weeks but cannot seem to find the root cause of the issue.

Whenever I try to update a WP plugin, I get the following warning “Update failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.”.

I run 20+ WordPress instances on AWS Lightsail and this one has me stuck. ANy insight would be very helpful.

I have added the Bitnami Support Tool Code for assistance.

Hi @thewebsmith,

You can reset the app’s permissions by following the instructions of this other post

If you have any other problem with the plugins/themes, we can also take a look at this post

or contact the WordPress’ support team to know more about the issue.


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