Unable to update WordPress plugins without permission issues

Keywords: WordPress + NGINX + SSL - AWS - Technical issue - Permissions

bndiagnostic ID: 09f66d48-e042-4936-cfb7-041b327e3745

bndiagnostic output:

? Apache: Found possible issues
? Wordpress: Found possible issues
? Resources: Found possible issues
https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/

bndiagnostic failure reason: The tool could not find any issue

Description:
Hi there

Have been searching through forum posts and trying various solutions for weeks but cannot seem to find the root cause of the issue.

Whenever I try to update a WP plugin, I get the following warning “Update failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.”.

I run 20+ WordPress instances on AWS Lightsail and this one has me stuck. ANy insight would be very helpful.

I have added the Bitnami Support Tool Code for assistance.

Hi @thewebsmith,

You can reset the app’s permissions by following the instructions of this other post

If you have any other problem with the plugins/themes, we can also take a look at this post

or contact the WordPress’ support team to know more about the issue.

https://wordpress.org/support/

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