Unable to send customer emails via send mail function even i already follows all steps given in documentation

Keywords: Magento - AWS - Technical issue - Email configuration (SMTP)
Description:
Documentation: https://docs.bitnami.com/aws/apps/magento/troubleshooting/send-mail/

When i send the invoice to any customer it shows mail send ,but didn’t receive at the customer mailbox.

Urgent help needed.
Thanks

Scrap that method.

I suggest using Magepal SMTP Extension. It’s free

https://github.com/magepal/magento2-gmail-smtp-app

Use Amazon SES, get the credentials and plug them into Magepal SMTP settings.

Hi @technoamazo,

As @julystripe mentioned, you can use a different plugin or any other SMTP provider like AWS SES or Sendgrid to send the emails to your customers.

Happy to help!


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