Unable to restart service

ncapdevi 2018-05-02 23:37:27 UTC #1

Keywords: Elasticsearch - Google Cloud Platform - Technical issue - Other
Description:
trying to run restart fails, and running service gives the following message

nic@elasticsearch-cluster-1-node-0:~$ sudo service bitnami status -l
● bitnami.service - LSB: Bitnami Init Script
Loaded: loaded (/etc/init.d/bitnami)
Active: failed (Result: exit-code) since Wed 2018-05-02 23:32:56 UTC; 3min 45s ago
Process: 21546 ExecStop=/etc/init.d/bitnami stop (code=exited, status=0/SUCCESS)
Process: 22965 ExecStart=/etc/init.d/bitnami start (code=exited, status=1/FAILURE)
May 02 23:32:56 elasticsearch-cluster-1-node-0 bitnami[22965]: at org.elasticsearch.cli.EnvironmentAwareCommand.execute(EnvironmentAwareCommand.java:86)
May 02 23:32:56 elasticsearch-cluster-1-node-0 bitnami[22965]: at org.elasticsearch.cli.Command.mainWithoutErrorHandling(Command.java:124)
May 02 23:32:56 elasticsearch-cluster-1-node-0 bitnami[22965]: at org.elasticsearch.cli.Command.main(Command.java:90)
May 02 23:32:56 elasticsearch-cluster-1-node-0 bitnami[22965]: at org.elasticsearch.bootstrap.Elasticsearch.main(Elasticsearch.java:92)
May 02 23:32:56 elasticsearch-cluster-1-node-0 bitnami[22965]: at org.elasticsearch.bootstrap.Elasticsearch.main(Elasticsearch.java:85)
May 02 23:32:56 elasticsearch-cluster-1-node-0 bitnami[22965]: Refer to the log for complete error details.
May 02 23:32:56 elasticsearch-cluster-1-node-0 bitnami[22965]: 2018-05-02T23:32:56.802Z - error: Unable to perform start operation nami command exited with exit code 1
May 02 23:32:56 elasticsearch-cluster-1-node-0 systemd[1]: bitnami.service: control process exited, code=exited status=1
May 02 23:32:56 elasticsearch-cluster-1-node-0 systemd[1]: Failed to start LSB: Bitnami Init Script.
May 02 23:32:56 elasticsearch-cluster-1-node-0 systemd[1]: Unit bitnami.service entered failed state.

jota 2018-05-03 10:11:11 UTC #2

Hi @ncapdevi,

Thank you for using Bitnami and sorry for the inconvenience. Could you please share the following information with us?

The output of these command

sudo service bitnami status
sudo provisioner --log-level trace start
cat $(ls -t /tmp/nami_* | head -n5)

The content of the following files:
- /etc/init.d/bitnami
- /opt/bitnami/var/log/first-boot.log (Please note that this file contains the password of the application. Remove that information before sharing the file here)

You can also find other similar cases in this forum:

Thanks

ncapdevi 2018-05-03 16:16:02 UTC #3

Hi @jota I was able to resolve the issue. It was due to elasticsearch service not being able to start, which was due to installing the x-pack plugin and running the suggested chown command provided here https://docs.bitnami.com/google-templates/apps/elasticsearch/#how-to-install-a-plugin but that led to some strange permission exceptions, so I had to rework the permissions. Thanks for your help!

jota 2018-05-04 10:34:21 UTC #4

Hi @ncapdevi,

I'm glad to hear that! Enjoy the application and thanks for using Bitnami

I proceed to close this ticket as solved. If you have any other questions, please do not hesitate to open a new thread.

jota 2018-05-04 10:34:32 UTC #5

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