Unable to register a new site

victorhugommf 2019-10-15 23:14:20 UTC #1

Keywords: Moodle - AWS - Technical issue - Other
Description:
Hi,

I'm trying to register my moodle website but no success. When I fill all the information, I'm prompted to confirm if I want to "Register a new site" or "Update registration url for an existing site".

My moodle website is running from my Amazon EC2 instance which can be accessed from:
http://18.231.159.249
or
http://ec2-18-231-159-249.sa-east-1.compute.amazonaws.com

Any reason for this to be happening?

Best regards,

victorhugommf 2019-10-15 23:17:12 UTC #2

tomasp 2019-10-16 07:40:22 UTC #3

Hi @victorhugommf

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code ID that is shown at the end.

In any case, the issue seems very related to the application itself and not to the Bitnami configuration so I would recommend you to post the same question in a Moodle specialized forum. I believe that other people with more experience with Moodle application will know that error.

victorhugommf 2019-10-16 15:30:08 UTC #4

Hi @tomasp

Thank you for your information. I will do as suggested and back to you soon.

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