Thank you for using our solution. Please note that Bitnami packages and configures already existing applications. However, we can only offer support and help on basic and most frequent application configurations. Always based on the default configuration or on our guides.
If the question is related to the application itself or any third party tool, probably someone with more experience and knowledge about that specific tool can help you better than we can. We suggest you to post your question on the official support forums of the application so others can help you.
Anyway, we have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?
Please note that you need to paste the code ID that is shown at the end.