Could you let us know what theme are you trying to install or some instructions to reproduce the issue? It seems that the process for installing themes on OpenCart does not seem very straightforward. I've tried to look for some free theme, and I'm surprised that they contain some files that may override some important config file when uncompressing them, for example, creating an empty
config.php, or modifying the file permissions. Taking that into account, I would uncompress the theme file to another location, and carefully select the files that need to be copied to the
We have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below? You must click on the platform or cloud that you are using to find the correct instructions.
How to Run the Bitnami Support Tool
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