Unable to get to automatic upload

Type: Bitnami Support Tool

Description:
The support bundle file was successfully created, but the automatic upload to Bitnami servers failed. You will need to upload it to your Bitnami Support ticket manually.

Hi @huzanforbes,

We will help you to run the bnsupport tool in this thread. Can you run the next commands in your server and share the output with us?

sudo df -h
sudo free -m
uptime
sudo /opt/bitnami/ctlscript.sh status

Once you get this information, can you stop the Bitnami services running the next command and run the bnsupport tool again? Let’s see if having less load in your server solves the upload issue

sudo /opt/bitnami/ctlscript.sh stop

Once you have run the tool, start the services again

sudo /opt/bitnami/ctlscript.sh start

Let us know if the upload process worked this time