IMPORTANT, please fill the questions
We assume you are using Bitnami to deploy your application.
Which version of the application are you using?:
* Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX):
* Have you installed any plugin or modified any configuration file?:
Describe here your question/suggestion/issue (expected and actual results):
Unable to fetch mails for creating issues or tickets.
Steps to reproduce the issue (if relevant):
Copy the apache log (if relevant):