Hi @ocehcapem,
Thanks for the info. Unfortunately, the Apache log is too big and the bnsupport tool can't read it. Can you check if you continue getting the same error messages? Did you check with the plugin developers? Which plugin are you using?
I also see the tool is having issues trying to run the wp-cli tool to get the list of plugins and themes.
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted
Can you try increasing the value for memory_limit in your /opt/bitnami/php/etc/php.ini from 128M to 512M and try running the bnsupport tool again? Please restart all services after changing the php.ini file with
sudo /opt/bitnami/ctlscript.sh restart
