Hi @ocehcapem,
Thanks for the info. Unfortunately, the Apache log is too big and the bnsupport tool can't read it. Can you check if you continue getting the same error messages? Did you check with the plugin developers? Which plugin are you using?
I also see the tool is having issues trying to run the wp-cli
tool to get the list of plugins and themes.
PHP Fatal error: Allowed memory size of 134217728 bytes exhausted
Can you try increasing the value for memory_limit
in your /opt/bitnami/php/etc/php.ini
from 128M
to 512M
and try running the bnsupport tool again? Please restart all services after changing the php.ini
file with
sudo /opt/bitnami/ctlscript.sh restart