Unable to access our wp website

Keywords: WordPress - AWS - Technical issue - Other

bndiagnostic ID: 3653c907-dfbf-d9b6-41e3-7084dcae5b68

bndiagnostic output:

? Apache: Found possible issues
? Resources: Found possible issues
? Php: Found possible issues
https://docs.bitnami.com/general/apps/wordpress/administration/use-pagespeed/#disable-pagespeed
https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/
https://docs.bitnami.com/installer/faq/linux-faq/administration/increase-memory-linux/
https://docs.bitnami.com/general/apps/wordpress/configuration/configure-phpfpm-processes/

bndiagnostic failure reason: The documentation did not make any significant change

Description:
Receiving “Error establishing a database connection”
using the bitnami credentials as seen in the server file
unable to troubleshoot
it seems some plugin/theme has not been updated and may have attracted bots.
DOnt have backus to revert. Please help disable all plugins, repair the db and help us understand how we can get the site back up

Hi @lavinm,

I recommend the following guide to upgrade your instance:

https://docs.bitnami.com/aws/faq/administration/upgrade-ami/

And this one to secure your WordPress installation:

https://docs.bitnami.com/ibm/apps/wordpress/troubleshooting/enforce-security/

Regards,
Michiel