IMPORTANT, please fill the questions
We assume you are using Bitnami to deploy your application.
Which version of the application are you using?:
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX):
OVA Obtained from Bitnami
Have you installed any plugin or modified any configuration file?:
Describe here your question/suggestion/issue (expected and actual results):
I cannot access the Canvas web portal via the default gateway/IP address set from the Virtual Machine. It says "We're sorry, but something went wrong."
Sometimes the page does not even load.