IMPORTANT, please fill the questions
We assume you are using Bitnami to deploy your application.
Which version of the application are you using?:
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX):
I was trying to upgrade to latest prestashop version (from 126.96.36.199
to Prestashop 188.8.131.52) by "1 click upgrade" method but got following error:-
6696 files left to upgrade.
[Ajax / Server Error for action upgradeFiles] textStatus: "error " errorThrown:" " jqXHR: " "
Now the issue is our backend/admin panel also stopped working along with front end.
Have you installed any plugin or modified any configuration file?:
No, only i was trying to upgrade prestashop version.
Describe here your question/suggestion/issue (expected and actual results):
I want to upgrade prestashop to latest version i.e. from 184.108.40.206 to Prestashop 220.127.116.11
Steps to reproduce the issue (if relevant):
Copy the apache log (if relevant):
1.Kindly guide me in detail since i do not have through knowledge of programming & prestashop. Presently backend/admin panel also stopped working. Website Name: connectwide.com
2. In my website i have installed SP top deals third party theme. before this prestashop version upgradation issue everything was working perfectly.
3. I am using A2 Hosting & now i have only option to change permission etc. i.e. cpanel which is provided by hosting company. Since frontend & backend both are not working.