Keywords: Mattermost - AWS - Technical issue - Secure Connections (SSL/HTTPS)
bnsupport ID: 62272843-57d5-56a3-2026-641e29bf2469
I have created a Mattermost Bitnami instance on AWS and gone through the steps outlined in the "Generate And Install A Let's Encrypt SSL Certificate For A Bitnami Application" article to install proper security certificates but still get the "Your connection is not secure" message in my browser when navigating to the site. Clicking on the "View Certificate" option shows that the browser is still receiving the www.example.com certificate.
I've reviewed the "Troubleshoot SSL Issues" article but couldn't resolve the problem. I've also reviewed the recent post here and the solution that worked for boukobz. Unfortunately, that doesn't seem to be the solution in my case.
A few notes:
• I'm trying to use a subdomain for the Mattermost instance, e.g., foo (dot) bar (dot) com. I have bar (dot) com registered with a domain registrar other than AWS / Route 53. I have correctly pointed foo (dot) bar (dot) com to the public IP address of the AWS instance. Navigating to foo (dot) bar (dot) com causes the browser to load the Mattermost interface - but showing the IP address in the address bar (and the Not Secure warning).
• When I go through the steps in the Generate and Install... article, requesting a certificate for bar (dot) com fails but requesting a certificate for foo (dot) bar (dot) com seems to succeed.
• All of the steps in the article also seem to succeed except for sudo mv /opt/bitnami/nginx/conf/server.csr /opt/bitnami/nginx/conf/server.csr.old which returns a "file does not exist" error.
• This is probably a case of user error. This is my first time using any Linux distro and my knowledge is limited to what I have learned over the last ~6 hours of trying to troubleshoot this issue. I apologize in advance if I've made an obvious mistake.
Thanks for any help you can provide!