Thanks for posting the detailed explanation of your problem with us.
Could you please check if the Apache rewrite module is enabled? You can do this by executing the following command in a terminal:
apachectl -M | grep rewrite
The command should return
Also, it can be a permission issue. Could you please check the permissions of your
htdocs directory? (please share with us the output of the command):
ls -la /opt/bitnami/apps/sugarcrm/htdocs
Please, remember to restart Apache if you do some changes in the configuration before you check again the requirements for the installation:
sudo /opt/bitnami/ctlscript.sh restart apache
We’ll be looking forward to receiving your reply.