SuiteCRM - problem with Configure Scheduled Tasks

[waldemarkoziol]

Keywords: SuiteCRM - Google Cloud Platform - Technical issue - Other
Description:
hi all

a read
https://docs.bitnami.com/installer/apps/suitecrm/configuration/configure-scheduler/
and

Suitecrm schedulers

hi all am loving bitnami and suitecrm so far. one problem, my suitecrm schedulers are not running even though i follow the instructions here: https://docs.bitnami.com/virtual-machine/apps/suitecrm/ any help appreciated. thank you!

and its not working
what am I doing wrong?

any help appreciated. thank you!

[waldemarkoziol]

I describe in detail what I am doing.

In the web browser, I open the page
https://console.cloud.google.com/home/dashboard?project=project_name&pli=1

I click Activate Cloud Shel.
I type
sudo crontab -e
I choose the nano text editor and enter the last line
MAILTO = “”

• • • • • su daemon -s /bin/ sh -c “cd/opt/bitnami/apps/suitecrm/htdocs; /opt/bitnami/php/bin/php -f cron.php> /dev/null 2>&1”

I also tried
In order to run SuiteCRM Schedulers, edit your web server user’s crontab file with this command:
sudo crontab -e -u daemon
… and add the following line to the crontab file:

• • • • • cd /opt/bitnami/apps/suitecrm/htdocs; php -f cron.php> /dev/null 2>&1

Both of the above methods do not work.

When I enter:
ls /opt
I get
‘gradle maven microsoft’

‘bitnami’ does not have a list of directories - is it good?

[davidg]

Hi @waldemarkoziol,

@waldemarkoziol

MAILTO = “”* * * * * su daemon -s /bin/ sh -c "cd/opt/bitnami/apps/suitecrm/htdocs; /opt/bitnami/php/bin/php -f cron.php> /dev/null 2>&1

There is a typo, cd/opt/bitnami/apps/suitecrm/htdocs --> cd /opt/bitnami/apps/suitecrm/htdocs

@waldemarkoziol

When I enter:
ls /opt
I get’gradle maven microsoft’

It is weird. Bitnami installation should be under /opt/bitnami/. Maybe you are accessing another machine.

We have a Support Tool that will gather relevant information for us to analyze your configuration. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool

Please note that you need to paste the code outputted by the tool in your reply.

[waldemarkoziol]

Hi davidg

I was grateful for your answer, thank you very much.
I understood my mistake.
At the beginning I should write:
gcloud compute --project “ekosort-1” ssh --zone “europe-west4-a” “ekosort-crm-vm”
Then everything worked as described on the page
https://docs.bitnami.com/installer/apps/suitecrm/configuration/configure-scheduler/