If the credentials are not allowed is because there is something that was not configured properly. Could you please review the different files and ensure you used the correct credentials.
We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code ID that is shown at the end.