IMPORTANT, please fill the questions
Hi there - hope you are doing well, and happy new year.
We assume you are using Bitnami to deploy your application. Yes, please.
Which version of the application are you using?: WordPress 5.0.2 (Gutenberg)
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX): VM Google Cloud Platform
Have you installed any plugin or modified any configuration file?: Yes, I have installed WooCommerce and YITH Premium plugins. But I have never modified any file. Just configured the plugins.
Describe here your question/suggestion/issue (expected and actual results): When I enter in my Console > VM Instances and click on SSH to open the SSH Window, nothing show. I see only a black screen. It is today I have started seeing this black window. I have tried several time.
I was working on a slider (Revolution Slider), when I realised that the CPU reached 80%. I wanted to stop apache, but was not able to see anything on the SSH window.
What may be the cause? and how can I correct it?