Site not work properly

sayyedyusuf1990 2020-07-14 08:37:02 UTC #1

hello All,

today I change my instance in GCP.
and create a full backup and restore in new instance of GCP.
After this implement in my pc Or other 4 pc open old instance site but one pc open new instance site.

IMPORTANT, please fill the questions

We assume you are using Bitnami to deploy your application.

Which version of the application are you using?:
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX):
Have you installed any plugin or modified any configuration file?:
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Ibone 2020-07-14 09:13:16 UTC #2

Hi @sayyedyusuf1990,

Your new instance may have configuration something of the old one. Could you try to follow this guide?

I hope that helps you.
Ibone

sayyedyusuf1990 2020-07-14 09:36:23 UTC #3

but domain name also same only change Instance IP only.
And I create only /opt/bitnami/* backup and restore in new one.

Ibone 2020-07-14 09:38:24 UTC #4

Hi @sayyedyusuf1990,

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool in a cloud image or virtual machine

Please note that you need to paste the code ID that is shown at the end.

system 2020-07-28 09:38:39 UTC #5

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