Server goes into hung state

user5050 2021-02-23 00:44:02 UTC #1

Keywords: WordPress - Google Cloud Platform - Technical issue - Upgrade
bnsupport ID: c6e77cde-551d-9687-5c39-7d06255adf88
Description:
Last few days our server has gone into a hung state at different random times of the day. The last one was at 3:36pm EST and the bitnami support taken before the hung state is (c6e77cde-551d-9687-5c39-7d06255adf88) I then rebooted the server and once logged in for comparison took another (dbb7f3c6-eb18-6b80-dda5-282c4995f5dc) ... It went unresponsive today around 3:36pm PST.

Wasn't sure if you could see any issues with it? Much appreciated...

user5050 2021-02-23 06:35:42 UTC #2

Running on google cloud. Some added information i've been discovering. I get a bunch of processes that run hot called php-fpm.bin and when i looked for more details it says "pool wordpress". I found another bitnami message board post saying to check the number of connections. I ran the command and deleted the top two that had high counts and waited and the server is still performing badly.

I then created a new VM from the snapshot, deployed it - and it ran fine. This is an exact snapshot. I thought maybe the reboot did it so a rebooted the problem server - but the problem came back right away.

jcarmona 2021-02-23 10:12:47 UTC #3

Hi @user5050

Thanks for using Bitnami WordPress!

The bnsupport-tool had trouble retrieving some information. Could you please run the following commands so as to obtain relevant information?:

$ /opt/bitnami/ctlscript.sh status

$ tail -n 100000 /opt/bitnami/apache2/logs/access_log | awk '{print $1}' | sort | uniq -c | sort -nr | head -n 10 | awk '{print $1}'

$ wc -l /opt/bitnami/apache2/logs/access_log

$ free -m

$ tail -n 40 /opt/bitnami/apache2/logs/error_log

$ df -h

Additionally, we have a tool that can check your instance for common issues and will suggest possible solutions. Could you execute the following commands to download and run it?

cd /tmp
curl -LJO http://downloads.bitnami.com/files/downloads/bndiagnostic-tool
chmod +x ./bndiagnostic-tool
sudo mv bndiagnostic-tool /opt/bitnami
sudo /opt/bitnami/bndiagnostic-tool

Please note that this tool is under active development so could you please share the output with me so I can check it?

Best regards,
Jose Antonio Carmona

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user5050 2021-02-23 12:50:05 UTC #4

Hello,

Thank you, here is your requested output...

$ sudo /opt/bitnami/ctlscript.sh status
php-fpm already running
apache already running
mysql already running
===================================
$ sudo  tail -n 100000 /opt/bitnami/apache2/logs/access_log | awk '{print $1}' | sort | uniq -c | sort -nr | head -n 10 | awk '{print $1}'
9506
8201
6980
4552
4436
2702
2219
1763
1653
1522
===================================
$ sudo wc -l /opt/bitnami/apache2/logs/access_log
50665 /opt/bitnami/apache2/logs/access_log
===================================
$ sudo free -m
              total        used        free      shared  buff/cache   available
Mem:           3955        1828        1464           7         662        1902
Swap:             0           0           0
===================================
$ df -h
Filesystem      Size  Used Avail Use% Mounted on
udev            2.0G     0  2.0G   0% /dev
tmpfs           396M  6.8M  389M   2% /run
/dev/sda1        30G   17G   12G  61% /
tmpfs           2.0G     0  2.0G   0% /dev/shm
tmpfs           5.0M     0  5.0M   0% /run/lock
tmpfs           2.0G     0  2.0G   0% /sys/fs/cgroup
===================================

✓ resources: No issues found
? wordpress: Found possible issues
? apache: Found possible issues
✓ mysql: No issues found
✓ wordpress: No issues found
? permissions: Found possible issues


- Found recent plugin related error messages in the Apache error log.

[Tue Feb 23 12:41:39.048058 2021] [proxy_fcgi:error] [pid 2754:tid 140673072072448] [client 162.158.88.107:18684] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/

Please check the following guide to deactivate plugins:

      https://developer.wordpress.org/cli/commands/plugin/deactivate/

- Found recent error messages in the Apache error log.

[Tue Feb 23 04:09:39.827077 2021] [proxy_fcgi:error] [pid 1986:tid 140705527617280] [client 108.162.245.223:62514] AH01079: failed to make connection to backend: httpd-UDS, referer: https://dev.mydomain.com/folder/

Please check the following guide to troubleshoot server issues:

      https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/

Some files don't have the expected permissions Please check the following guide:

      https://docs.bitnami.com/general/apps/wordpress/administration/understand-file-permissions/

user5050 2021-02-23 12:51:31 UTC #5

$ sudo tail -n 40 /opt/bitnami/apache2/logs/error_log
[Tue Feb 23 12:35:32.581240 2021] [proxy_fcgi:error] [pid 2822:tid 140673114035968] [client 162.158.88.107:18712] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:35:32.963851 2021] [proxy_fcgi:error] [pid 6426:tid 140673088857856] [client 162.158.88.107:19332] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:35:33.099083 2021] [proxy_fcgi:error] [pid 6426:tid 140673130821376] [client 162.158.88.107:19412] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:35:33.180020 2021] [proxy_fcgi:error] [pid 2822:tid 140673323853568] [client 162.158.88.107:16550] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:35:33.312323 2021] [proxy_fcgi:error] [pid 2822:tid 140673231533824] [client 162.158.107.208:26616] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379', referer: https://dev.mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s
[Tue Feb 23 12:35:40.154544 2021] [proxy_fcgi:error] [pid 2822:tid 140672929396480] [client 162.158.107.208:38556] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379', referer: https://dev.mydomain.com/wp-admin/
[Tue Feb 23 12:35:49.046651 2021] [proxy_fcgi:error] [pid 6426:tid 140672921003776] [client 162.158.92.121:63472] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://dev.mydomain.com/dashboard/
[Tue Feb 23 12:35:55.786349 2021] [proxy_fcgi:error] [pid 6426:tid 140672962967296] [client 162.158.88.107:10786] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:35:56.473839 2021] [proxy_fcgi:error] [pid 2450:tid 140673147606784] [client 162.158.88.107:11184] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:35:56.566038 2021] [proxy_fcgi:error] [pid 2754:tid 140673055287040] [client 162.158.88.107:11396] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:35:57.132571 2021] [proxy_fcgi:error] [pid 6426:tid 140673357424384] [client 162.158.107.186:36580] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379', referer: https://dev.mydomain.com/wp-admin/admin.php?page=wc-status&tab=logs
[Tue Feb 23 12:36:02.012824 2021] [proxy_fcgi:error] [pid 2754:tid 140673021716224] [client 162.158.88.107:11396] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:03.244269 2021] [proxy_fcgi:error] [pid 2451:tid 140673281890048] [client 162.158.88.107:27174] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:03.984787 2021] [proxy_fcgi:error] [pid 2451:tid 140673231533824] [client 162.158.88.107:27932] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:04.381723 2021] [proxy_fcgi:error] [pid 6426:tid 140673281890048] [client 162.158.88.107:28818] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:05.284200 2021] [proxy_fcgi:error] [pid 6426:tid 140673290282752] [client 108.162.245.137:39742] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:06.427852 2021] [proxy_fcgi:error] [pid 6426:tid 140673231533824] [client 108.162.245.137:41472] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:07.573319 2021] [proxy_fcgi:error] [pid 2822:tid 140673265104640] [client 108.162.245.137:42740] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:08.565280 2021] [proxy_fcgi:error] [pid 2822:tid 140672962967296] [client 108.162.245.137:42740] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:09.713394 2021] [proxy_fcgi:error] [pid 6426:tid 140673307068160] [client 108.162.245.137:45452] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:10.754547 2021] [proxy_fcgi:error] [pid 2822:tid 140673122428672] [client 108.162.245.137:46816] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:11.891540 2021] [proxy_fcgi:error] [pid 2822:tid 140673021716224] [client 108.162.245.137:48092] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:12.890236 2021] [proxy_fcgi:error] [pid 2822:tid 140673499731712] [client 108.162.245.137:46816] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:14.141494 2021] [proxy_fcgi:error] [pid 6426:tid 140673323853568] [client 108.162.245.137:50584] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:17.809128 2021] [proxy_fcgi:error] [pid 2821:tid 140673290282752] [client 162.158.88.107:50720] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:17.986481 2021] [proxy_fcgi:error] [pid 2821:tid 140673298675456] [client 162.158.88.107:50572] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:18.242788 2021] [proxy_fcgi:error] [pid 2821:tid 140673088857856] [client 108.162.245.137:52018] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: https://server2.mydomain.com/
[Tue Feb 23 12:36:18.877591 2021] [proxy_fcgi:error] [pid 6426:tid 140673013323520] [client 162.158.88.107:51490] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:18.976222 2021] [proxy_fcgi:error] [pid 6426:tid 140673030108928] [client 162.158.88.107:52320] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:18.981855 2021] [proxy_fcgi:error] [pid 6426:tid 140672895825664] [client 162.158.88.107:51910] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:28.748955 2021] [proxy_fcgi:error] [pid 2822:tid 140673357424384] [client 162.158.88.107:21940] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:31.566537 2021] [proxy_fcgi:error] [pid 2822:tid 140673139214080] [client 162.158.88.107:24064] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
[Tue Feb 23 12:36:32.302346 2021] [proxy_fcgi:error] [pid 6426:tid 140673332246272] [client 162.158.88.107:25922] AH01071: Got error 'PHP message: PHP Warning:  Declaration of WC_API_Manager_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-api-manager/includes/wc-api-manager-query.php on line 320PHP message: PHP Warning:  Declaration of WCS_Query::get_endpoint_title($endpoint) should be compatible with WC_Query::get_endpoint_title($endpoint, $action = '') in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wcs-query.php on line 379PHP message: PHP Warning:  Parameter 2 to wp_hide_post_Public::query_posts_join() expected to be a reference, value given in /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php on line 287', referer: http://localhost:8080/
===================================

jcarmona 2021-02-24 10:05:46 UTC #6

Hi @user5050

Thanks for the output! A couple of things to mention here:

I get a bunch of processes that run hot called php-fpm.bin

Those processes are the ones in charge of interpreting your PHP application (WordPress in this case and any of its themes/plugins).

From the logs, I can see that the system is struggling with PHP errors caused by the plugin woocommerce-api-manager. In a timeframe of a minute, it has produced ~40 errors, so this may be one of the issues making those processes run hot.

Additionally, your Apache server has registered ~50k requests in its uptime. Around ~20% of them (9506) were performed by the same IP address, ~16% (8201) and ~14% (6980) by another two different ones. That means that these 3 IPs are roughly making 50% of requests to your server.

I ran the command and deleted the top two that had high counts and waited and the server is still performing badly

I guess you have followed this guide already:
https://docs.bitnami.com/google/apps/joomla/troubleshooting/deny-connections-bots-apache/

But this also could be one reason why the php-fpm processes are taking up a lot of resources.

I don't know if it could be an option for you, but you can try to deactivate that plugin and see if your instance starts to behave properly over time. We have a guide that covers how to reactive plugins, just in case you find it helpful:
https://developer.wordpress.org/cli/commands/plugin/deactivate/

Else, I recommend you reach out to the developer of the plugin for further assistance on the matter.

Best regards,
Jose Antonio Carmona

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user5050 2021-02-24 20:15:39 UTC #7

Thanks - this pointed me in the right direction. The 3 ip's doing most of those requests were all developers as this server isnt' in production yet (staging) so makes sense with those requests.

The plulgin turned out not to be an issue but your info lead us to some custom coding that was done which must have some loop errors in it ... anyways, much appreciated, this certainly helped.

jcarmona 2021-02-25 11:44:11 UTC #8

Glad to see you were able to solve your issue! We are marking the previous answer as "Solution" and this topic as "Closed".

If you have any other questions, please do not hesitate to let us know. Feel free to create a new topic referencing this one if necessary.

Best regards,
Jose Antonio Carmona

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jcarmona 2021-02-25 11:44:25 UTC #9

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