Server Down - Site not working

Keywords: WordPress + NGINX + SSL - AWS - Technical issue - Services (Apache, MariaDB, MySQL…)

bndiagnostic ID: 82706da5-8f19-6a8c-b2fe-2e6c5e8f4067

bndiagnostic output:

? Nginx: Found possible issues
? Mariadb: Found possible issues
? Connectivity: Found possible issues
? Wordpress: Found possible issues
? Resources: Found possible issues
https://docs.bitnami.com/installer/infrastructure/nginx/troubleshooting/
https://docs.bitnami.com/aws/apps/wordpress/troubleshooting/debug-errors-mariadb/
https://docs.bitnami.com/general/faq/administration/use-firewall/

bndiagnostic failure reason: The documentation did not make any significant change

Description:
Hello
I updated some plugins from the WordPress admin panel last night and today our site has gone down. In the morning the admin panel was still working and I restarted the server thinking, it might bring the site back but after the reboot, we lost the admin panel.

I followed a few threads and ran the Diagnostic tool. I have updated the code with this ticket.

Can someone please help?

===== Begin of bndiagnostic tool output =====

? Nginx: Found possible issues
? Mariadb: Found possible issues
? Connectivity: Found possible issues
? Wordpress: Found possible issues
? Resources: Found possible issues
✓ Processes: No issues found
✓ Php: No issues found
  1. Check nginx error log to see what happen
    Check the NGINX log file

  2. restore from backup if you hard to troubleshoot.

Hi @suloveoun,

The machine seems to be running low on resources. I recommend upgrading to a more powerful one:

https://docs.bitnami.com/aws/faq/administration/change-server-type/

Regards,
Michiel