Hello,
i used the --settings bitnami instead of the documented --settings=production because there seems to be a difference between the master open edx and the bundled bitnami version. The documentation from bitnami shows to use that when running commands https://docs.bitnami.com/general/apps/edx/administration/command-run/
I've run the tool this is the support tool output 64961b8c-138c-9530-4b39-2496bdbbe378
also i ran the command using the open edx --settings=production and it still skipped them