SAML authentication not showing up

danymindpower 2020-04-24 23:43:16 UTC #1

IMPORTANT, please fill the questions

We assume you are using Bitnami to deploy your application.

Which version of the application are you using?:
Ironwood Release
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX):
AWS cloud image
Have you installed any plugin or modified any configuration file?:
modified the lms.env.json file and the lms.auth.json file
Describe here your question/suggestion/issue (expected and actual results):
I've gone through the steps described in the open edx documentation here to set up SAML authentication https://edx.readthedocs.io/projects/edx-installing-configuring-and-running/en/latest/configuration/tpa/tpa_integrate_open/tpa_SAML_IdP.html#integrating-with-a-saml-identity-provider

The SAML options are not showing up on the sign in page. I'm not sure what I'm missing. The command
sudo /opt/bitnami/apps/edx/bin/python.edxapp ./manage.py lms saml --pull --settings bitnami

says that the configurations have been skipped

Steps to reproduce the issue (if relevant):
Followed the documentation on open edx
Copy the apache log (if relevant):
```
PASTE HERE
```

gongomgra 2020-04-27 07:52:28 UTC #2

Hi @danymindpower,

Can you tell us why are you running --settings bitnami in your command? According to the docs you shared, it should be --settings=production instead

Apart from that, we have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

Please note that you need to paste the code ID that is shown at the end.

danymindpower 2020-04-27 12:27:57 UTC #3

Hello,
i used the --settings bitnami instead of the documented --settings=production because there seems to be a difference between the master open edx and the bundled bitnami version. The documentation from bitnami shows to use that when running commands https://docs.bitnami.com/general/apps/edx/administration/command-run/

I've run the tool this is the support tool output 64961b8c-138c-9530-4b39-2496bdbbe378

also i ran the command using the open edx --settings=production and it still skipped them

jota 2020-04-28 10:15:02 UTC #4

Hi @danymindpower,

We have here this guide about how to enable third-party authentication in Bitnami edX, can you take a look at it?

https://docs.bitnami.com/aws/apps/edx/administration/enable-third-party-auth/

Happy to help!

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danymindpower 2020-04-29 06:58:08 UTC #5

Hi Jota,

I was trying to add custom SAML authentication which failed to show up. I decided to try and add the google authentication based on the instructions provided and it is still not working. The google auth is not coming up

jota 2020-04-29 08:20:58 UTC #6

Hi @danymindpower,

Can you run the Bitnami support tool again so we get updated information of your instance?

How to Run the Bitnami Support Tool in a cloud image or virtual machine

Please note that you need to paste the code ID that is shown at the end.

Thanks

danymindpower 2020-04-29 09:01:19 UTC #7

Hi @jota

The support tool updated is 4da2741e-0750-c5bf-2970-35fff7345969

Thanks

darteaga 2020-05-04 11:16:25 UTC #8

Hi I can this in the logs an error with the following description

Could not import Registry from third_party_auth.provider edx saml

It seems like the plugging was not successfully configured I found some link that could be useful in order resolve the issue.
- https://discuss.overhang.io/t/sso-missing-backends-how-do-i-enable-them/251/8

Also you should check bitnami settings has all the settings needed to run this saml feature.
- https://docs.bitnami.com/general/apps/edx/administration/enable-third-party-auth/

system 2020-05-18 11:16:30 UTC #9

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