Rookie trying to setup bitnami

Type: Bitnami Support Tool

Description:
Hi,

I have watched quite a few YouTube videos on how to setup and in those instances it is install and go.

My installation is complete, but when I follow the video’s instructions, it ends with me on a page “Error establishing a database connection”.

In the bitnami app MariaDB is stopped and doesn’t want to start when I try to start it.

Hi @Labbies,

Which Bitnami application are you trying to install? Could you describe each step you have followed?

We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please execute it on the machine where the stack is running by following the steps described in the guide below?

How to Run the Bitnami Support Tool in a cloud image or virtual machine

Please note that you need to paste the code ID that is shown at the end.

Regards,
Michiel

Thanks Michiel,

Is there someone I can phone in South Africa or set up a quick zoom session to run me through it?

Regards,
Labbies

Hi @Labbies,

Unfortunately we don’t provide video support.

Regards,
Michiel