Thanks for using Bitnami. Can you give us more information about your issue? Which version of the application are you using? In which platform (Linux, OS X, Windows)? Is it a cloud image, a virtual machine or a local installation?
We have a Support Tool that will gather relevant information for us to analyze your configuration and logs. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code outputted by the tool in your reply.