Redmine Windows Receiving emails howto configure

Keywords: Redmine - Virtual Machines - How to - Application configuration

Hi Guys,

I am trying to configure our Redmine instance to generate tickets from an email.

We use a gmail account for sending redmine email/

I now wish to generate issues by sending an email to our gmail account.

I am following instructions on Fetching emails from an IMAP server here:

However I note that for this instruction “For Windows as server pycron can be used to schedule a fetch task.” the pycron is not available.

Does anyone have any info on configuring this to work on a Windows Server to read the inbox in Gmail?

I am guessing that this is all that needs to be performed at intervals to obtain/read the inbox?

rake -f C:\Bitnami\redmine-4.2.2-0\apps\redmine\htdocs\Rakefile redmine:email:receive_imap RAILS_ENV=“production” password=

Thanks in advance.
Redmine version 4.2.2.stable
Ruby version 2.6.8-p205 (2021-07-07) [x64-mingw32]
Rails version 5.2.6
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp


Hi @alanm,

that’s a specific question about how to configure the application. Can you post it in the official forums of Redmine to get more information about how to do so?


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