Public DNS not updating the same way as when accessing website via or IP

Type: Bitnami Support Tool

The diagnostic bundle was uploaded successfully to the Bitnami servers. Please copy the following code:


Revslider Plugin is running perfectly while accessing my website through static IP Address or
But when loading it with the right URL, it stays unloaded.

Any ideas?

Hi @alliancelsppc,

Thanks for using Bitnami. I visited your website and it is loading fine for me. Can you tell us if you solved your issue? If you continue having errors or you need any other help, please open a new “technical issue” or “how to” thread in our forum. The “bitnami support tool” type is only for issues running our diagnostic tool, but you already ran it successfully.

Best regards,

I guess it could be some caching issues, it’s loading fine again!

Glad to see you were able to solve your issue! We are marking the previous answer as “Solution” and this topic as “Closed”.

If you have any other questions, please do not hesitate to let us know. Feel free to create a new topic referencing this one if necessary.

Best regards,
Jose Antonio Carmona

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