Proxy Error ; Reason: Error reading from remote server

Keywords: Odoo - Google Cloud Platform - Technical issue - Other
bnsupport ID: 395711b4-ae69-3eac-99ac-2c4e6f31266a
Description:
Hello everyone,
I tried to make my database backup as usual, but in this time I had the message:
Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request

Reason: Error reading from remote server

I repeat tentative many times but cannot make backup,
Is there someone who can help me,
I’m using Odoo 11

Thanks in advance

Hi @lyesdjaouadi,

Did you follow this guide to make the database backup?

https://docs.bitnami.com/google/apps/odoo/administration/backup-restore-postgresql/

Regards,
Michiel