Proxy Error on Bitnami Redash VM "from scratch"

agnoldo 2019-03-20 18:05:07 UTC #1

Keywords: Re:dash - Virtual Machines - Technical issue - Other
bnsupport ID: 76765c08-e413-8aad-e11b-d58357d8c449
Description:
Hello,

I've been facing the same problem the user b0B8NpTZ had and described on the following page:

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /.

Reason: Error reading from remote server

I've updated the IP address of my VM (https://docs.bitnami.com/.../update-ip-hostname/) and checked my error_log file, which looks almost the same than b0B8NpTZ's. I've checked my .env file and it looks ok too.

Finally I've used the Bitnami Support Tool and the ticket is attached to this topic.

Is there anything else I should try here?

Thanks in advance,

Arnaldo

jota 2019-03-21 12:23:46 UTC #2

Hi @agnoldo,

Thank you for using Bitnami. We would like to reproduce the issue you are running into, could you please provide us with the following information?

We understand that you modified the IP of the machine before running the bnconfig command, what were the commands you ran? Did you make any other change in the VM?
Then you ran the bnconfig tool to configure the application with the new IP, did you use the IP or a domain when running the tool?

Thanks

system 2019-04-04 12:23:51 UTC #3

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

Bitnami provides free all-in-one installers, virtual machines and cloud images for popular open source applications. Get them now!