Problem with EXO native installer

Hi There,

We are new to the exo platform and installed it for the first time. We used the enterprise evaluation “.run” file located in the exo portal. Ran it on a VPS with a clean install of Ubuntu 14.04. Unfortunetly, it doesn’t seem work. We get an error 500 on the portal page with the following info:

type Exception report

message

description The server encountered an internal error that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
org.exoplatform.frameworks.jcr.web.ThreadLocalSessionProviderInitializedFilter.doFilter(ThreadLocalSessionProviderInitializedFilter.java:138)
org.exoplatform.web.login.ConversationStateUpdateFilter.doFilter(ConversationStateUpdateFilter.java:66)
org.exoplatform.services.security.web.SetCurrentIdentityFilter.doFilter(SetCurrentIdentityFilter.java:88)
org.exoplatform.web.login.RememberMeFilter.doFilter(RememberMeFilter.java:81)
org.exoplatform.web.login.RememberMeFilter.doFilter(RememberMeFilter.java:49)
org.gatein.sso.integration.SSODelegateFilter.doFilter(SSODelegateFilter.java:60)
org.exoplatform.container.web.PortalContainerFilter.doFilter(PortalContainerFilter.java:78)

In the application log I noticed this:

2015-09-23 03:30:14,525 | ERROR | Cannot create the portal container ‘portal’ . ServletContext: org.apache.catalina.core.ApplicationContextFacade@44b784b2 [exo.kernel.container.RootContainer]
org.picocontainer.PicoIntrospectionException: Failed when calling start on org.exoplatform.platform.welcomescreens.service.UnlockService@2c5dd6a7
at org.exoplatform.container.LifecycleVisitor.traverse(LifecycleVisitor.java:136) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.container.LifecycleVisitor.start(LifecycleVisitor.java:170) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.container.ConcurrentPicoContainer.start(ConcurrentPicoContainer.java:554) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.container.ExoContainer.start(ExoContainer.java:275) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.container.PortalContainer.start(PortalContainer.java:683) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.container.ExoContainer.start(ExoContainer.java:263) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.container.RootContainer.createPortalContainer(RootContainer.java:759) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.container.RootContainer.createPortalContainers(RootContainer.java:347) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.platform.server.tomcat.PortalContainersCreator$1.run(PortalContainersCreator.java:52) ~[plf-tomcat-pc-creator-listener-4.2.0.jar:4.2.0]
at org.exoplatform.platform.server.tomcat.PortalContainersCreator$1.run(PortalContainersCreator.java:50) ~[plf-tomcat-pc-creator-listener-4.2.0.jar:4.2.0]
at org.exoplatform.commons.utils.SecurityHelper.doPrivilegedAction(SecurityHelper.java:290) [exo.kernel.commons-2.4.13-GA.jar:2.4.13-GA]
at org.exoplatform.platform.server.tomcat.PortalContainersCreator.createPortalContainers(PortalContainersCreator.java:50) [plf-tomcat-pc-creator-listener-4.2.0.jar:4.2.0]
at org.exoplatform.platform.server.tomcat.PortalContainersCreator.lifecycleEvent(PortalContainersCreator.java:39) [plf-tomcat-pc-creator-listener-4.2.0.jar:4.2.0]
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117) [catalina.jar:7.0.63]
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:90) [catalina.jar:7.0.63]
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:402) [catalina.jar:7.0.63]
at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:347) [catalina.jar:7.0.63]
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:1139) [catalina.jar:7.0.63]
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:819) [catalina.jar:7.0.63]
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) [catalina.jar:7.0.63]
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1574) [catalina.jar:7.0.63]
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1564) [catalina.jar:7.0.63]
at java.util.concurrent.FutureTask.run(Unknown Source) [na:1.7.0_76]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.7.0_76]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.7.0_76]
at java.lang.Thread.run(Unknown Source) [na:1.7.0_76]
Caused by: java.lang.IllegalArgumentException: Illegal file Location parameter: /root/.eXo/Platform/license.xml
at org.exoplatform.platform.welcomescreens.service.Utils.readFromFile(Utils.java:62) ~[platform-welcome-screens-component-4.2.0.jar:4.2.0]
at org.exoplatform.platform.welcomescreens.service.UnlockService.start(UnlockService.java:82) ~[platform-welcome-screens-component-4.2.0.jar:4.2.0]
at sun.reflect.GeneratedMethodAccessor92.invoke(Unknown Source) ~[na:na]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[na:1.7.0_76]
at java.lang.reflect.Method.invoke(Unknown Source) ~[na:1.7.0_76]
at org.exoplatform.container.LifecycleVisitor.traverse(LifecycleVisitor.java:100) ~[exo.kernel.container-2.4.13-GA.jar:2.4.13-GA]
… 25 common frames omitted
2015-09-23 03:30:14,525 | WARN | The portal container ‘portal’ doesn’t exist or it has not yet been registered, please check your PortalContainerDefinitions and the loading order. [exo.kernel.container.RootContainer]

Can anyone help me figure out the problem? Any help is greatly appreciated!

Hi @mikhail1,

I have been able to reproduce your issue and we are going to work on fixing it. We’ll let you know when the issue is fixed.

Meanwhile you can use a Virtual Machine of this application to have this application running on your system.

https://bitnami.com/stack/exo-platform-enterprise/virtual-machine

Thank you for sharing the content of the log. I hope it helps.

Jota