Could you please give us more information about your issue? What steps did you perform to install your SSL certificate? Did you restart Apache after modifying its configuration for changes to take effect?
You can find more information about how to configure your own SSL certificate on Apache using the guide below
You can restart the Apache server running the command below
sudo /opt/bitnami/ctlscript.sh restart apache
Apart from that, we have a Support Tool that will gather relevant information for us to debug the issue. Could you please download and execute it on the machine where the stack is running by following the steps described in the guide below?
How to Run the Bitnami Support Tool
Please note that you need to paste the code outputted by the tool in your reply.