Prestashop installation problem

Keywords: PrestaShop - AWS - Technical issue - Other

bnsupport ID: a7302e38-103e-99f4-34d4-85ec06fd0a8b

bndiagnostic output:

? Resources: Found possible issues

bndiagnostic failure reason: Os guias sugeridos não estão relacionados ao meu problema

I’m having error 500 in my prestashop installation, the host I use is AWS, this error occurred alone and even if I restore an old snapshot the error needs to be done!

Hi @ronaldo.santos16

Thanks for using Bitnami PrestaShop!

I have tried accessing your site but did not face any errors. Were you able to fix the issue?

Else, I would like you to execute the following command in order to share at the errors your Apache service has produced:

$ sudo tail -n 30 /opt/bitnami/apache/logs/error_log

Best regards,
Jose Antonio Carmona

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