I was able to make the folder files work by making one change.
/opt/bitnami/apps/wordpress/conf/httpd-app.conf, comment the following out:
RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]
Then restart Apache:
sudo /opt/bitnami/ctlscript.sh restart apache
Note that this could cause an incompatibility with another extension or feature in WordPress. My advice would be to use a different folder name instead of files.
Hope it helps
Javier J. Salmerón
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