Pimcore id do not work

alaurent 2018-07-23 17:20:35 UTC #1

IMPORTANT, please fill the questions

We assume you are using Bitnami to deploy your application.

Which version of the application are you using?:
bitnami-pimcore-5.2.3-0-linux-x64-installer.run
Please choose how you got the application: Installer (Windows, Linux, macOS), cloud image (AWS, GCE, Azure, ...) or VM (VMDK, VBOX):
Installer Linux
Have you installed any plugin or modified any configuration file?:
No
Describe here your question/suggestion/issue (expected and actual results):
I just installed bitnami on my Debian Linux server from the command line.
When I try to connect to the pimcore website, the credentials used during installation do not work.
Steps to reproduce the issue (if relevant):
Install Bitnami Pimcore in the command line
Copy the apache log (if relevant):
```
PASTE HERE
```

alaurent 2018-07-23 17:21:13 UTC #2

Where is Apache logs ?

michiel 2018-07-24 08:52:49 UTC #3

Hi @alaurent,

You can find the Apache logs at installdir/apache2/logs

Best regards,

Michiel D'Hont

Please, click on if you think my answer was helpful

alaurent 2018-07-24 09:12:30 UTC #4

Apache log :

[Tue Jul 24 11:01:51.289432 2018] [ssl:warn] [pid 40332] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 24 11:01:51.350989 2018] [ssl:warn] [pid 40333] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 24 11:01:51.417509 2018] [mpm_prefork:notice] [pid 40333] AH00163: Apache/2.4.33 (Unix) OpenSSL/1.0.2o PHP/7.0.30 configured -- resuming normal operations
[Tue Jul 24 11:01:51.417569 2018] [core:notice] [pid 40333] AH00094: Command line: '/opt/pimcorev2/apache2/bin/httpd.bin -f /opt/pimcorev2/apache2/conf/httpd.conf'
[Tue Jul 24 11:01:59.093889 2018] [mpm_prefork:notice] [pid 40333] AH00169: caught SIGTERM, shutting down
[Tue Jul 24 11:02:01.762886 2018] [ssl:warn] [pid 40380] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 24 11:02:01.821696 2018] [ssl:warn] [pid 40381] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 24 11:02:01.841139 2018] [mpm_prefork:notice] [pid 40381] AH00163: Apache/2.4.33 (Unix) OpenSSL/1.0.2o PHP/7.0.30 configured -- resuming normal operations
[Tue Jul 24 11:02:01.841190 2018] [core:notice] [pid 40381] AH00094: Command line: '/opt/pimcorev2/apache2/bin/httpd.bin -f /opt/pimcorev2/apache2/conf/httpd.conf'
[Tue Jul 24 11:02:18.640999 2018] [mpm_prefork:notice] [pid 40381] AH00169: caught SIGTERM, shutting down
[Tue Jul 24 11:02:21.300375 2018] [ssl:warn] [pid 40485] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 24 11:02:21.358852 2018] [ssl:warn] [pid 40486] AH01909: localhost:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jul 24 11:02:21.379930 2018] [mpm_prefork:notice] [pid 40486] AH00163: Apache/2.4.33 (Unix) OpenSSL/1.0.2o PHP/7.0.30 configured -- resuming normal operations
[Tue Jul 24 11:02:21.379976 2018] [core:notice] [pid 40486] AH00094: Command line: '/opt/pimcorev2/apache2/bin/httpd.bin -f /opt/pimcorev2/apache2/conf/httpd.conf'

Apache Access_log :

127.0.0.1 - - [24/Jul/2018:11:03:13 +0200] "GET / HTTP/1.1" 200 6503
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /cache-buster-1532422924/static/css/global.css HTTP/1.1" 200 2965
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /cache-buster-1532422924/static/lib/video-js/video-js.min.css HTTP/1.1" 200 3001
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /cache-buster-1532422924/static/css/print.css HTTP/1.1" 200 197
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /cache-buster-1532422924/static/lib/magnific/magnific.css HTTP/1.1" 200 1867
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /static/img/logo-white.svg HTTP/1.1" 200 1309
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /cache-buster-1532422924/static/bootstrap/css/bootstrap.css HTTP/1.1" 200 21330
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /portal-sujets/image-thumb__6__portalCarousel/slide-03.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /portal-sujets/image-thumb__4__portalCarousel/slide-01.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /examples/panama/image-thumb__19__featurerette/img_0201.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /portal-sujets/image-thumb__5__portalCarousel/slide-02.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /examples/panama/image-thumb__21__standardTeaser/img_0037.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:23 +0200] "GET /examples/singapore/image-thumb__55__featurerette/dsc03778.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:24 +0200] "GET /examples/panama/image-thumb__24__galleryCarouselPreview/img_0410.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:24 +0200] "GET /examples/panama/image-thumb__22__galleryCarouselPreview/img_0399.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:24 +0200] "GET /examples/panama/image-thumb__20__standardTeaser/img_0089.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:24 +0200] "GET /examples/panama/image-thumb__18__standardTeaser/img_0117.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /bitnami/images/close.png HTTP/1.1" 200 2064
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /bitnami/images/corner-logo.png HTTP/1.1" 200 26352
127.0.0.1 - - [24/Jul/2018:11:03:24 +0200] "GET /examples/panama/image-thumb__23__galleryCarouselPreview/img_0411.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:24 +0200] "GET /examples/panama/image-thumb__22__galleryCarousel/img_0399.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /cache-buster-1532422924/static/lib/magnific/magnific.js HTTP/1.1" 200 6485
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /cache-buster-1532422924/static/bootstrap/js/bootstrap.js HTTP/1.1" 200 14444
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /cache-buster-1532422924/static/js/srcset-polyfill.min.js HTTP/1.1" 200 417
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /bitnami/banner.js HTTP/1.1" 200 481
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /cache-buster-1532422924/static/lib/video-js/video.js HTTP/1.1" 200 20237
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /cache-buster-1532422924/static/js/jquery-1.11.0.min.js HTTP/1.1" 200 33369
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /cache-buster-1532422924/static/bootstrap/fonts/glyphicons-halflings-regular.woff2 HTTP/1.1" 200 18028
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /examples/panama/image-thumb__24__galleryCarousel/img_0410.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /examples/panama/image-thumb__23__galleryCarousel/img_0411.jpeg HTTP/1.1" 200 623
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /videos/home-trailer-english.mp4 HTTP/1.1" 206 35602646
127.0.0.1 - - [24/Jul/2018:11:03:25 +0200] "GET /pimcore/static/img/favicon/favicon-32x32.png HTTP/1.1" 404 16987
127.0.0.1 - - [24/Jul/2018:11:03:28 +0200] "GET /cache-buster-1532422924/static/lib/video-js/font/vjs.woff HTTP/1.1" 200 3492
127.0.0.1 - - [24/Jul/2018:11:03:28 +0200] "GET /videos/home-trailer-english.mp4 HTTP/1.1" 304 -
127.0.0.1 - - [24/Jul/2018:11:03:29 +0200] "GET /pimcore/static/img/favicon/favicon-32x32.png HTTP/1.1" 404 16987
::1 - - [24/Jul/2018:11:03:31 +0200] "OPTIONS * HTTP/1.0" 200 -
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /en/secure/login HTTP/1.1" 200 3402
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/css/global.css HTTP/1.1" 200 2965
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/lib/video-js/video-js.min.css HTTP/1.1" 200 3001
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/lib/magnific/magnific.css HTTP/1.1" 200 1867
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/bootstrap/css/bootstrap.css HTTP/1.1" 200 21330
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/css/print.css HTTP/1.1" 200 197
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/lib/magnific/magnific.js HTTP/1.1" 200 6485
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/js/srcset-polyfill.min.js HTTP/1.1" 200 417
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/bootstrap/js/bootstrap.js HTTP/1.1" 200 14444
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/js/jquery-1.11.0.min.js HTTP/1.1" 200 33369
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /cache-buster-1532422924/static/lib/video-js/video.js HTTP/1.1" 200 20237
127.0.0.1 - - [24/Jul/2018:11:03:31 +0200] "GET /static/img/logo-white.svg HTTP/1.1" 200 1309
127.0.0.1 - - [24/Jul/2018:11:03:33 +0200] "GET /favicon.ico HTTP/1.1" 404 54
::1 - - [24/Jul/2018:11:03:37 +0200] "OPTIONS * HTTP/1.0" 200 -
::1 - - [24/Jul/2018:11:03:38 +0200] "OPTIONS * HTTP/1.0" 200 -
127.0.0.1 - - [24/Jul/2018:11:03:39 +0200] "POST /en/secure/login HTTP/1.1" 302 1007
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /en/secure/login HTTP/1.1" 200 3439
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/css/global.css HTTP/1.1" 200 2965
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/lib/video-js/video-js.min.css HTTP/1.1" 200 3001
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/lib/magnific/magnific.css HTTP/1.1" 200 1867
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/css/print.css HTTP/1.1" 200 197
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/bootstrap/css/bootstrap.css HTTP/1.1" 200 21330
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/lib/magnific/magnific.js HTTP/1.1" 200 6485
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/js/srcset-polyfill.min.js HTTP/1.1" 200 417
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/bootstrap/js/bootstrap.js HTTP/1.1" 200 14444
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/lib/video-js/video.js HTTP/1.1" 200 20237
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /cache-buster-1532422924/static/js/jquery-1.11.0.min.js HTTP/1.1" 200 33369
127.0.0.1 - - [24/Jul/2018:11:03:40 +0200] "GET /static/img/logo-white.svg HTTP/1.1" 200 1309

alaurent 2018-07-24 09:14:25 UTC #5

@michiel, I have installed Gnome and I have done the installation in graphical mode and the problem is always the same.
You have an idea ?

michiel 2018-07-24 09:51:24 UTC #6

Hi @alaurent,

Pimcore has another login page for admin users. Did you log in at localhost/admin?

Best regards,

Michiel D'Hont

Please, click on if you think my answer was helpful

alaurent 2018-07-24 13:23:08 UTC #7

@michiel, I understood my mistake.
it works.

Thanks for your help

michiel 2018-07-25 11:20:11 UTC #8

Hi @alaurent,

Great to hear it's solved

Best regards,

Michiel D'Hont

Please, click on if you think my answer was helpful

system 2018-08-08 11:20:11 UTC #9

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