Keywords: Joomla - AWS - Technical issue - Other
bnsupport ID: 97d4832d-9bc1-d404-1760-172037917502
We are encountering issues where certain scripts are only executing for approximately 60 - 120 seconds during a user import execution. After encountering the error we checked the PHP max_execution_time and it was set to 120 so we adjusted it to 300 to give the script the time it needed to get through it's first cycle, reset, and start the execution time over.
(The script imports 20 users per batch, resets, and the timeout restarts.)
After restarting Apache and PHP, we have tried running the script again and are still encountering the issue even with the adjusted timeout.
I consulted with the developer of the software and they checked it themselves and said that it is terminating the script at around 60 seconds. They have advised that we consult with AWS and Bitnami to find some resolution.
We are wondering if there might be some other area the max_execution is being controlled other than the php.ini file which is what we modified?