Phabricator installed but not rendering the UI, only bare text/links

apouratian 2015-12-23 21:39:56 UTC #1

This screenshot shows what I'm getting when I install the latest bitnami-phabricator-20151125-0-linux-x64-installer.run.

Any idea what I'm doing wrong?

Phabricator not rendering resources over https

marcos 2015-12-28 12:59:27 UTC #2

Hi @apouratian,

This seems weird, I was not able to reproduce this. Could you check the Apache error log? You can find it at: INSTALLDIR/apache2/logs/error_log

Also, did the installer finish correctly? Could you check if there was any operations that ended in error in the bitrock_installer.log file that was generated in /tmp?
When you access the .css files manually (you can find the URLs when checking the page source), what error do you get (e.g. 404)?

Thanks!

apouratian 2015-12-28 16:19:56 UTC #3

Hello Marcos -

UPDATE, IT WORKS : When I dug up the page source for one of the broken pages (the installer yielded a broken install again) and manually accessed the CSS files (I could), I had to make a "security exception" because of the expired certificate on my webserver.

Once I did this, it worked.

1) Here's the contents of INSTALLDIR/apache2/logs/error_log

[Mon Dec 28 10:45:55.531242 2015] [ssl:warn] [pid 7593] AH01909: localhost:8443:0 server certificate does NOT include an ID which matches the server name
[Mon Dec 28 10:45:55.625581 2015] [ssl:warn] [pid 7604] AH01909: localhost:8443:0 server certificate does NOT include an ID which matches the server name
[Mon Dec 28 10:45:55.625863 2015] [lbmethod_heartbeat:notice] [pid 7604] AH02282: No slotmem from mod_heartmonitor
[Mon Dec 28 10:45:55.669840 2015] [mpm_prefork:notice] [pid 7604] AH00163: Apache/2.4.17 (Unix) OpenSSL/1.0.1q PHP/5.5.30 configured -- resuming normal operations
[Mon Dec 28 10:45:55.669914 2015] [core:notice] [pid 7604] AH00094: Command line: '/home/apourati/servers/phabricator/apache2/bin/httpd.bin -f /home/apourati/servers/phabricator/apache2/conf/httpd.conf'
[Mon Dec 28 10:46:03.118690 2015] [mpm_prefork:notice] [pid 7604] AH00169: caught SIGTERM, shutting down
[Mon Dec 28 10:46:05.935794 2015] [ssl:warn] [pid 8265] AH01909: localhost:8443:0 server certificate does NOT include an ID which matches the server name
[Mon Dec 28 10:46:06.028819 2015] [ssl:warn] [pid 8275] AH01909: localhost:8443:0 server certificate does NOT include an ID which matches the server name
[Mon Dec 28 10:46:06.029135 2015] [lbmethod_heartbeat:notice] [pid 8275] AH02282: No slotmem from mod_heartmonitor
[Mon Dec 28 10:46:06.075179 2015] [mpm_prefork:notice] [pid 8275] AH00163: Apache/2.4.17 (Unix) OpenSSL/1.0.1q PHP/5.5.30 configured -- resuming normal operations
[Mon Dec 28 10:46:06.075244 2015] [core:notice] [pid 8275] AH00094: Command line: '/home/apourati/servers/phabricator/apache2/bin/httpd.bin -f /home/apourati/servers/phabricator/apache2/conf/httpd.conf'
[Mon Dec 28 10:46:37.494805 2015] [mpm_prefork:notice] [pid 8275] AH00169: caught SIGTERM, shutting down
[Mon Dec 28 10:46:40.247911 2015] [ssl:warn] [pid 10343] AH01909: localhost:8443:0 server certificate does NOT include an ID which matches the server name
[Mon Dec 28 10:46:40.337990 2015] [ssl:warn] [pid 10352] AH01909: localhost:8443:0 server certificate does NOT include an ID which matches the server name
[Mon Dec 28 10:46:40.338291 2015] [lbmethod_heartbeat:notice] [pid 10352] AH02282: No slotmem from mod_heartmonitor
[Mon Dec 28 10:46:40.384330 2015] [mpm_prefork:notice] [pid 10352] AH00163: Apache/2.4.17 (Unix) OpenSSL/1.0.1q PHP/5.5.30 configured -- resuming normal operations
[Mon Dec 28 10:46:40.384391 2015] [core:notice] [pid 10352] AH00094: Command line: '/home/apourati/servers/phabricator/apache2/bin/httpd.bin -f /home/apourati/servers/phabricator/apache2/conf/httpd.conf'

Thank you for your time,

Allen

apouratian 2015-12-28 16:51:31 UTC #4

Marcos -

Thank you. Asking me to access the CSS file manually got the ball rolling.

Allen

marcos 2015-12-29 07:54:30 UTC #5

Nice to hear! I'm glad you were finally able to solve it.

Best regards

system 2017-11-16 13:31:41 UTC #6

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