Persistent error with bitnami support tool

Type: Bitnami Support Tool

Description:

13814ad0-7115-02b8-6e36-02b417b59ad2

How can I resolve this error so I am able to run Bitnami support tool
Bitnami Diagnostic Tool
The Bitnami Diagnostic Tool is a self-service command line tool that evaluates your configuration files and logs looking for errors and provides you with useful information to fix them.

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https://docs.bitnami.com/general/how-to/understand-bnsupport/#run-the-bitnami-support-tool

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Hi @codepantry,

We will investigate it. Can you give more information regarding the original issue you are having with the application (not the bnsupport tool)?

Regards,
Michiel

This has to do with out of the box incorrect nginx configuration …

For this request, here’s the Bitnami code 13814ad0-7115-02b8-6e36-02b417b59ad2

When I navigate to http://domain.com/wp-admin
WP CMS redirects to
https://domain.com/wp-login.php?redirect_to=https%3A%2F%2Fautofyle.com%2Fwp-admin%2F&reauth=1
And displayed a 502 nginx error
I have tried troubleshooting to no avail.
Everything points to an improper nginx and php configuration with this stack.I have not made any customizations except for updating WPCMS.
I have looked at these two articles which have a similar issue but unable to resolve
https://armno.medium.com/til-fixing-http-502-bad-gateway-error-nginx-wordpress-a591be919adf
https://wildlyinaccurate.com/solving-502-bad-gateway-with-nginx-php-fpm/

Hi @codepantry,

Can you give more details? Do you mean you updated a plugin called WPCMS?

Regards,
Michiel

WP CMS - Wordpress Content management System - Yes, I have updated WP CMS version and plugins.
No, I have not made any customizations to the bitnami LEMP stack.

Hi @codepantry,

I found a duplicate issue here. 502 Error on WP CMS on GCP NGINX
We will handle it from there and close this one.

Regards,
Michiel

@michiel Per the heading above, I opened this ticket to address the errors in the Bitnami tool then you asked about my original issue. The issue with Bitnami tool remains as was the intent when I opened this

Hi @codepantry,

My apologies. We are already investigating the error.

Regards,
Michiel

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