I mean I understand that they are updating, and it’s not bad it makes it easier for me, but what makes it a little tedious is that there are no updated guides and I have an error that I can’t correct.
To this I mean that it is a headache, I do not refuse to update as I said it seems good because it is seen that the commands are shorter, but how can we solve these problems if we do not have updated guides, even the commands that I passed as I said do not work to solve the main problem. So I would appreciate if you could help me with this.
I am sorry to hear you are experiencing problems :sad: Nevertheless, I should mention that when the stack was migrated so were the guides. If you find any problem with the guides let us know and we will report it to the Documentation team in order to review and update them if necessary.
Just now I was putting the commands you gave me, but they don’t work either, they don’t solve the problem.
It seems you are using a wrong path when executing some of the commands. The correct path for it to work should be
/opt/bitnami/wordpress, as stated in my previous response.
Having said that, I have checked the permissions in the report generated by the
bnsupport-tool and they seem to be correct at first sight. Nonetheless, one of your installed plugins (simple-tags) seems to be producing a PHP error. Taking a look at your Apache’s
error_log file, we can see the following:
[Mon May 24 07:25:21.828947 2021] [proxy_fcgi:error] [pid 1805:tid 140681066452736] [client 220.127.116.11:50474] AH01071: Got error 'PHP message: PHP Warning: Use of undefined constant STAGS_OPTIONS_NAME - assumed 'STAGS_OPTIONS_NAME' (this will throw an Error in a future version of PHP) in /bitnami/wordpress/wp-content/plugins/simple-tags/uninstall.php on line 9PHP message: PHP Warning: Use of undefined constant STAGS_OPTIONS_NAME - assumed 'STAGS_OPTIONS_NAME' (this will throw an Error in a future version of PHP) in /bitnami/wordpress/wp-content/plugins/simple-tags/uninstall.php on line 10PHP message: PHP Warning: Use of undefined constant STAGS_OPTIONS_NAME_AUTO - assumed 'STAGS_OPTIONS_NAME_AUTO' (this will throw an Error in a future version of PHP) in /bitnami/wordpress/wp-content/plugins/simple-tags/uninstall.php on line 12', referer: https://18.104.22.168/wp-admin/plugins.php?plugin_status=all&paged=1&s
Maybe this plugin (that produces the PHP error) is the one root of your problem. I recommend you disable it temporarily and check if that solves your issue.
Even the bitnami tool to pass the code ID does not work for me, look at this.
We are working on improving the output of the new version of the
bnsupport-tool. Those errors you see on the screen are NOT errors of the
bnsupport-tool itself, but possible errors it has detected in your system.
Thanks for your overall feedback, we value opinions users give us and evaluate them in order to improve!
Jose Antonio Carmona
Was my answer helpful? Click on